Registration – Course delegates should register for the course on Eventbrite by completing the online registration. Registration must be completed before the closing date.

Venue – The course venue shall be a Central London location.

Payment – The course fee includes the exam and all supporting documentation supplied by Kaizen for the course. Delegates are responsible for their own travel and accommodation arrangements. Once your registration has been confirmed, Kaizen shall issue you with an invoice. Full payment of the fees must be received by Kaizen the sooner of  2 clear business days before the course or 28 days after the date of the invoice.  

Intellectual property rights in the Course and Course Materials – All intellectual property rights in course documentation supplied by Kaizen are and shall remain property of the Kaizen and therefore any exploitation, copying or distribution in any form of the same is strictly prohibited, except with the written consent of Kaizen. The delegate or organisation (whichever is applicable) shall not at any time use the name, logo or trademark of the Kaizen without the written consent of Kaizen.

Cancellation Policy – Substitute delegates may be made subject to notifying Kaizen of the change in attendees at least 24 hours before of the course start date. If you are an organisation, details of all delegates must be given to Kaizen at least 48 hours in advance of the course date.

A full refund will be given for cancellation requests received at least 10 working days before the course. Cancellations must be made by email to: and must be received  at least 10 working days before the course. Course delegates who cancel 10-5 working days prior to the course will receive a refund equal to 50% of the fee. No refund will be given for cancellations received less than 5 working days before the course.

Kaizen in its absolute discretion reserves the right to cancel the course due to unforeseen circumstances; in such circumstances Kaizen will use reasonable endeavours to contact the delegate or organisation (whichever is applicable) by email.

Liability – Kaizen shall use every effort to ensure that the contents of the course are accurate and up to date but Kaizen shall not be liable for any inaccurate or misleading information, nor for any consequential damage or expense or any loss of profit or any liability to third parties incurred as a result of reliance on such information which is provided for educational purposes only.

Kaizen aggregate liability under this agreement shall be limited to the total fees payable under this Agreement. Nothing in this Agreement shall limit the liability for death, fraud or personal injury caused by its negligence.


If you have queries regarding the course please send an email to

We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on the Site. You are advised to review these Terms and Conditions for any changes before signing up to any of our training courses.

Contact Us

If you have any questions about these Terms and Conditions, please feel free to contact us.

Registered Office
Kaizen Reporting Limited
1st Floor
12 Groveland Court 
London EC4M 9EH
United Kingdom

Kaizen Reporting Limited is a company registered in England and Wales with company number 08362415